Another unhappy customer from Rustlings Road
Letter from Dr Luke Seed to StreetsAhead 13 July 2015; this is a response to their lame reply (given below) to his initial query and clearly misleading in its content.
Dear Sir, I have read the document attached to your email and I must take issue with a few points: The paragraph at the bottom of page 4/top of page 5 says “no residents asked any questions about tree removal on Rustlings Road or any roads”. My wife attended the road-show at the Florentine (she was not the only person attending the road-show), asked about tree removal and whether the tree in front of our house would be removed. The person running the road-show consulted a list (the information was not on display) and informed her that the tree had been marked for removal because (he said) it is a woodland tree – not right for an urban environment and too big for the setting. She responded that there is nothing wrong with the tree and it does not look diseased. He then said that the roots could be doing damage to the pavements. My wife said the disturbance is minimal and that it had not changed in 20 years. This, in my view, constitutes a resident raising concerns. The paragraph at the top of page 6 identifies that if Amey’s work results in heave or subsidence then the householder would be required to commission a report to identify the damage and any claim would be made against Amey. However, when a representative came to look at the trees with the householders, he specifically said that any heave/subsidence resulting from tree removal would not be Amey’s responsibility and that people should look to their home insurance. Perhaps you could correct and/or clarify the relevant text in the document, which you circulated, that, on the face of it, is erroneous in one or more places.
Dr Luke Seed
The reply: On 09/07/2015 16:29, firstname.lastname@example.org wrote: 09/07/2015 Dear Mr Luke Seed Further to your enquiry regarding the tree felling on Rustlings Road (reference 101002019788), please find attached a document giving full details following a Full Council meeting last week. Kind regards Customer Services Tel: 0114 273 4567 http://www.sheffield.gov.uk/streetsahead
This completely avoids answering the main issues raised. Do email StreetsAhead to let them know your views. email@example.com